If you need help resetting your password or didn't find your login credentials ,we can help by sending you a link to reset it.

  1. Visit Forgot Password 
  2. Enter either the email address or username on the account
  3. Select Send or Sign in 
  4. Check your inbox for a password reset email 
  5. Click on the URL provided in the email and enter a new password


If you don't see the email in your inbox

  1. Check your spam/junk folder
  2. Make sure email address: help@gradi5.com is not blocked or make sure all emails from this email are always delivered
  3. If that still does not work, try contacting your email service provider. They are most likely blocking emails from Gradi5.com from being delivered. 
  4. The forgot password feature has been checked and confirmed to be working as expected.